Please read it because it is a content that can eliminate anxiety and doubts

For those who use rental kimono for the first time in Asakusa and those who are not sure whether to rent a kimono, we have compiled questions and questions received from customers so that they can use it with confidence.
The contents are about the reservation, what is necessary for preparation, the overall required time and whether or not cancellation is possible. We work closely with the feelings of our customers, and work to eliminate concerns and doubts. If you have any other questions, please feel free to ask the staff.
Frequently Asked Questions
Can you keep the carry case?

Large luggage such as carry cases can be stored for 1,100 yen each.

We will keep the change of clothes and small bags prepared at our shop free of charge.

Is there a target age or compatible size?

For women, those who are junior high school students or older and who are 150 cm or more in height are eligible.

Men are 18 years old and over.

Female size is available from M to LL size.

Height about 145 cm (for adult women) to about 170 cm. Bust, waist and hip sizes are usually the same as M to LL sizes.

Men's size is available from M to LL size.

Height is about 160 cm to 180 cm. The waistline is usually the same as the M to LL size.

If you have any questions or concerns, please contact us by phone.

What are the reception hours?

It is usually until 17:00, but please check the availability of the reservation form.
Depending on how crowded you may not be able to receive it at your desired time.

Can I cancel? Is there a cancellation fee?

Please contact us by phone or email by 10:00 the day before the use day.
There is no cancellation fee if you tell us by 10:00 the day before the use date.
If you do, you will be charged a cancellation fee.

When is the kimono returned?

Please return it by 17:30 on the day.
If you wish to return it the next day, we will accept it for + ¥ 1,000.

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We will answer questions sent to kimono rentals easily. From the customer's standpoint, we will explain in a question-and-answer format so that any anxiety or doubt can be resolved. If you are renting a kimono for the first time or using it for the first time, please check before you contact us. If you can't solve a common question or have any other problems, feel free to contact us by phone or email.
There are professional dressing professionals and seasoned kimono advisors, so please come with confidence. Customers who have actually used the service have stated that they would like to use it again. Thanks to you, we are able to maintain a high repeat rate supported by wonderful customers every day. Going forward, we will continue to build on our trust and track record to create a shop where customers can smile.